Policies


LEAPin Little Ones POLICY GUIDE

SAFETY POLICY

Safety is our primary concern.  With that in mind, LEAPin Little Ones, LLC reserves the right to cancel any reservation that, in the opinion of the LEAPin Little Ones representative, it deems a danger or jeopardizes safety in any way. Upon delivery, we will walk you through safety rules prior to and after set up of the bounce house. The event location must be flat and free of rocks, twigs, sprinkler heads, animal droppings and debris to ensure safety of the jumper and its riders.  A 20-foot overhead clearance is needed and a 3-5 foot perimeter around the jumper is also needed. Driveways (or streets for block parties) are fine, just be sure to let us know ahead of time so we bring sand bags instead of stakes to secure the inflatable.

 

DEPOSIT POLICY
A $50 deposit via Paypal (Visa, MasterCard, Discover, or American Express), cash or check is required for bouncers at the time the order is placed. This deposit is refundable as long as the event is cancelled for a valid reason (i.e. weather or family emergency etc.) prior to our drivers arriving at your location for set up.
A $20 cleaning deposit is required for concession equipment and will be refunded in total as long as the machine is returned clean, if the machine requires cleaning then the deposit will be forfeited.

 

CANCELLATION/WEATHER POLICY
In the event of bad weather, you will be given the option to cancel 2 hours prior to the event and receive a refund of your deposit. Equipment will not be set up in the following conditions: rain, mud, snow or high winds. We reserve the right to cancel all bounce house reservations due to inclement weather (rain/snow/wind). If you choose to have us come and we are unable to set up due to weather conditions (rain, mud, snow or high winds) you will forfeit your deposit. Once any equipment is set up, the full rental price applies. It is strongly recommended that you reserve an alternate indoor location for your event (such as a church or school gym).

Cold Weather
At temperatures below 40 degrees, the inflatable units cannot be set up. If you book an event when there is the possibility of cold weather and you do not have an indoor location, be aware that upon arrival we may not be able to set up the equipment if the air is below 40 degrees. 
In the event of the possibility of cold weather, you will be given the option to cancel 2 hours prior to the event and receive a refund of your deposit.

 

EQUIPMENT GUIDELINES & USE POLICY

  • Customer assumes full responsibility for any damage or loss to equipment. 

  • Customer is responsible for providing power to operate the blower. 

  • A grounded three-prong plug outlet must be used no farther than 100 ft. away. 

  • If a generator is the power source, a minimum of 3500-WATT generator (providing 11.6 amps) must be used.

  • In case of power failure due to customer negligence LEAPin Little Ones LLC will not make any refunds.

  • A responsible adult must be in constant attendance and supervise the proper use of the unit at all times.

  • The unit must be fully and securely anchored using all the anchoring points. 

  • The inflation machinery should be located where it is either not accessible to children and under the direct supervision of a responsible adult. 

  • All electrical connections should be located in a dry and secure position.

  • Fully inflate the unit prior to use.  Do not use the unit partially inflated.

  • Do not use the unit in rainy conditions or if the wind speed exceeds 20 mph. 

  • Do not use the unit when it is wet.

  • Before entering the unit, all riders should be told that flips, rough housing and climbing the net walls are not permitted, no climbing up slides and sliders must be sitting in a forward facing position, the adult supervisor must strictly enforce these rules.

  • If the unit loses power during operation or if there is any other reason to stop the use, the adult supervisor should hold the door open and ask the riders to calmly exit.

  • Shoes, jewelry, watches, all pocket contents, glasses, and any other hard or sharp objects should be removed before entering the unit.

  • No silly string is permitted to come in contact with the inside or outside of the bouncer, this causes irreparable damage to the bouncer, the customer acknowledges that if the bouncer is damaged by silly string then a $1000.00 fee will automatically be imposed and be due and payable by the customer.

  • No pets are allowed in or on the units.

  • Do not permit food, gum, drinks or other such substances in or around the unit.  A $40.00 cleaning fee will be charged on all units found with food, gum, drinks or other such substances found on them.

  • All concession equipment needs to be cleaned prior to pick-up; any machine that requires excessive cleaning will result in loss of $20 cleaning deposit.

  • All riders should be in the same group (i.e.: the same related size).

Use common sense in supervising use of the unit. If something does not look right you should stop immediately.

 

 

DELIVERY POLICY
Free delivery, set up, and take down within 20 miles of our stocking location in Avon, Ohio. Otherwise the following delivery fee shall be imposed:
21 - 39 miles - $25 
40 - 50 miles - $50
51 - 60 miles - $75 
61 or more - To be determined at time of contract

 

RENTAL DURATION POLICY
Approximately 8 hours or less will be allocated for your rental period. Rentals will be picked up before 9 pm in order to ready them for the next day. If your event requires other arrangements such as overnight rentals please call so we can accommodate your request.

 

LEAPin REFERRAL POLICY
Receive a $30 discount on your next rental for each paying customer that you refer to us. Be sure your friend(s) mentions that they were referred by you when they make their reservation(s). You are unlimited to the number of discounts you can receive and they can be used on the same rental. For example, if you refer three friends to us who end up using our services, you will get $90 off your next rental.

 

INSURANCE POLICY
Our goals of providing entertainment and a first class rental experience are followed by our commitment to your SAFETY.
LEAPin Little Ones has made a commitment to safe operation by fully insuring all of our inflatable bouncers in accordance with, and exceeding, the State of Ohio minimum requirements.
In Ohio, insurance is required on all amusement rides, and inflatable bounce houses are considered an amusement ride. An inflatable rental company operating without insurance is operating illegally in Ohio - rent at your own risk!!!!! LEAPin Little Ones would be insured whether Ohio required it or not. We are committed to your safety, as well as the long-term success of our company.
Our insurance covers liability in case of an accident where the party rental company is at fault. It does not typically cover injuries or minor accidents that happen while the inflatable bouncer is under your supervision. For additional details on our insurance, and for any questions, please call us and you will speak directly to one of our owners, (440) 315-1614